faq
07/27/2017
16:37 CET
FAQs

Do you have a problem with a feature, or do you simply want to know more about backpackers-lounge.com? Here is a list of some frequently asked questions. Click on a question and get the answer from the document below.
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FAQs
 
-What is backpackers-lounge.com?
-What are the benefits of becoming a member of backpackers-lounge.com?
-How do I register to backpackers-lounge.com?
-Can I choose my own nickname and password?
-Why shouldn't I hide my e-mail address?
 
-Where will your navigation links take me?
-Difference between our community and our travelogue section?
-What are the 'latest entries'?
-How do I handle the community?
-What do the topics tell me?
-What are the stars for?
 
-How can I collect points?
-What do the other symbols behind some usernames mean?
-How can I earn a camera?
-How do I earn a crown symbol?
-What is the 'user profile' good for?
 
-How do I upload a picture in my user profile?
-How can I start a new topic?
-What happens if I don't choose a specific country?
-How can I respond to an entry?
-What is the friends list?
 
-How can I add a user to my friends list?
-How can I send an e-mail to another user?
-How can I choose a country community?
-In what ways can I sort a community?
-What's the map navigation?
 
-How can I keep track of the site?
-How can I submit a travelogue?
-Can I upload pictures with my travelogue?
-How can I write a postcard?
-Can I meet with other members in real-time?
 
-How can I delete my backpackers-lounge.com account?
-How can I report errors or give feedback and suggestions?
-Why can't I post messages or submit a travelogue?
-Where can I find help?
-What is Treasure Island?
 
-How can I get access to Treasure Island?
-What can I do at the market-place??
-What do I do, if I have problems with my password??
-What do I do, when worse comes to worse??
 
 
What is backpackers-lounge.com?
backpackers-lounge.com is an interactive online platform focused on enabling the exchange of information between travelers. On backpackers-lounge.com you can:
· get first hand travel information and compare your notes with others at our multifaceted community
· read interesting travelogues and contribute your own
· buy, sell, bargain and change travel utilities at the market-place
· send a postcard to your friends at home
· check the weather at any place of the world
· plan your next trip with our trip planner and get the cheapest flights and train connections
· check the exchange rates of your travel destination currency
· read more about backpackers-lounge.com in our press kit (in English and German)
· send us your feedback and questions
· check our search engine for catchwords or worldwide travel destinations
 
 
What are the benefits of becoming a member of backpackers-lounge.com?
As a registered member you will be able to get involved in the backpackers-lounge.com community, submit your content, ideas, reviews and share your individuality with the other members. You can join the community and post your statements, ideas, comments. You can also add your own travel experiences to our travelogues library. In exchange, you will be part of a huge and rapidly growing travel community willing to share the entire traveling experiences of its members. You will receive authentic and up-to-date information about worldwide travel destinations. Only registered members can write their own messages, post their questions on the community or contact other users of backpackers-lounge.com by e-mail.
 
 
How do I register to backpackers-lounge.com?
Registering to backpackers-lounge.com just takes a few seconds. By clicking on 'register' in the main navigation or using the 'not registered yet' link you will be guided to the register form. There you can choose your backpackers-lounge.com nickname and enter your (valid) e-mail address. Click on 'register now' and a generated password will be sent to this e-mail address immediately. Use this password to log in the first time. You can change your password in your user profile at any time. Please click the link to register now.
 
 
Can I choose my own nickname and password?
Yes you can. Your nickname must not be used by another member, must not extend a length of 20 characters and must not contain ‘<’ or ‘>’. Please note that you cannot change your nickname, once you have chosen it, it's fixed. When you register the first time, a generated password will be sent to the e-mail address you have entered. Use this password to log in the first time, then you can change your password in your user profile at any time. Your password can contain up to 10 characters from A to Z and digits from 0 to 9. The nickname you choose cannot be changed afterwards.
 
 
Why shouldn't I hide my e-mail address?
If you decide to hide your e-mail address when registering to backpackers-lounge.com for the first time, other members of the community will not be able to send you an e-mail. We think that people who are profiting from the great variety of knowledge and information on this site should make their own experiences available to others in return. By not hiding your e-mail address you can provide your traveling tips to the community and enrich the value of it for all its members. The more you give the more you get, right? Though you might decide not to publish your e-mail address, you will still be able to receive e-mails from backpackers-lounge.com's mailservice. You will be notified if a friend of yours contributed a new message and you will receive our newsletter if you want to. Please note, that if you send an e-mail to another user, this user will nevertheless be able to reply.
 
 
Where will your navigation links take me?
Community: Click here and join the community. Tell other people about your trips, read about travel experiences of others, find first-hand information or post your questions to the community. How do I handle the community?
Travelogues: Here you will find interesting travelogues about worldwide trips provided by our community members.....and of course you can add your own travelogues. How can I submit a travelogue?
Market-place: Here you can buy or sell things from/to other members. The market-place operates in exactly the same way the community does. Find a fellow traveler to take care of your camper van and surfboard before returning home!
Register: Become a member of the backpackers-lounge.com community! Just choose a unique and funky login-name, tell us your email address and you are ready to share your first-hand experiences with others. How do I register to backpackers-lounge.com?
Treasure Island: ...our skeleton in the cupboard!!! You'll have to collect at least four stars to get the permission to enter Treasure Island! For each comment, report, or photo you submit, you collect points. Between you and me: it's really worth it!!! (How can I collect points? What is Treasure Island?)
Postcards: Show your folks at home the world's most beautiful places! Send them one of backpackers-lounge.com's virtual postcards! How can I write a postcard?
Currencies: Don't let someone rip you off! Check out the official currency exchange rates of your current travel destination.
World weather: Want to know what the weather is like at your destination? Who cares about the weather anyway! Let's go!
Trip Planner: Use our trip planner to organize your around-the-world-travel-itinerary. Customize your international multi-stop journey and gain access to millions of fare combinations.
Press Kit: Want to know more about backpackers-lounge.com? Here you'll find detailed information about the site and the team.
Contact: Do you have questions about backpackers-lounge.com or about the site's content? Do you want to give us your feedback or make suggestions? Here you will find where to direct it to.
Privacy Policy: Here we describe how backpackers-lounge.com handles your personal data.
Disclaimer: Here we state that backpackers-lounge.com cannot be made responsible for the content of any of our members' contributions or external links.
FAQs: Do you have questions about the site in general, its features, navigation or the backpackers-lounge.com team? Find the answers at the FAQs. That's where you are right now.
Quicksearch: Search the site for information about worldwide travel destinations or certain catchwords.
Professional Search: Here you can optimize your search. Search backpackers-lounge.com for certain places, members or entries from your friends.
 
 
Difference between our community and our travelogue section?
All entries of this page are supposed to help backpackers while travelling. Our community section gives you the chance to post up-to-date info, hints and remarks. Ask questions or share your experience to guide other travelers.
Post your more detailed travel experience in our travelogues section. Give other backpackers an insight of your journey. Share situations and other personal memories. You can even post your travel diary and upload up to six pictures with each travelogue.
 
 
What are the 'latest entries'?
Here you will find the latest postings from all around the world. You have the same options regarding a community entry as you have in any specific community. What do the topics tell me?
 
 
How do I handle the community?
The community's structure depends on your navigation. It will be automatically adapted to the country you choose from the map navigation or the 'jump to country' pull down menue. Our community consists of several discussions that develop out of topics posted by registered members of backpackers-lounge.com. What do these topics tell me? How can I start a new topic? How can I respond to an entry? Every community can additionally be sorted by different aspects. In what ways can I sort a community?
 
 
What do the topics tell me?
The topic overview gives you insight to the various current discussions in any community. The number in brackets behind every topic indicates how many people have replied to this topic so far. The breadcrumb trail that appears with every entry tells you to which continent, region, or country the entry refers to. You can also see details about the author, how many stars he or she has already collected (What are these stars for?), if he or she has uploaded a photo in the user profile and so on. How do I upload a picture in my user profile? Finally you can see when the article has been published. In order to read the the whole message and its replies, click on the subject. From within a topic you will have several possibilities of responding to this entry. How can I respond to an entry?
 
 
What are the stars for?
This is the backpackers-lounge.com ranking system. Every action on this site is rewarded with points which are represented by a number of stars. The more you interact with this site, the more points you'll earn. So easy.
 
 
How can I collect points?
For every action on this site, you're automatically collecting points.
- first time register: 1 point (How do I register to backpackers-lounge.com?)
- every community entry (incl. replies): 1 point (How do I handle the community?)
- every photo upload (for travelogues or for the user profile): 2 points (How do I handle the community?
- every travelogue: 3 points (How can I submit a travelogue?)
- the crown: 4 points (How do I earn a crown symbol?)These points are represented by a number of stars. But how many points for one star? Here you go:
1-14 points
15-39 points
40-79 points
80-139 points
140-219 points
220-... points
 
 
What do the other symbols behind some usernames mean?
This member has uploaded a picture of himself in his user profile.
This member has been rewarded for an outstanding travelogue.
 
 
How can I earn a camera?
A camera will appear behind your username when you have uploaded a picture of yourself. You can do this in your user profile. How do I upload a picture in my user profile?
 
 
How do I earn a crown symbol?
A crown is given to a user who has submitted an outstanding travelogue. The backpackers-lounge.com team will read through every travelogue and honor the best with this symbol. Should your travelogue be worth this award, you will automatically get four extra points. How can I submit a travelogue?
 
 
What is the 'user profile' good for?
Immediately after your registeration, backpackers-lounge.com will create a user profile about you. It's a kind of a backpackers-lounge.com identification card and it's really helpful - for you as well as for other users. Here you can provide personal data about yourself, show your favourite travel destinations, upload a picture of yourself and much more. The user profile helps you to find friends beyond the community and it helps other members find you. Giving information about yourself is voluntary. You can access every user's profile by simply clicking 'user profile' in any community or travelogue site.
 
 
How do I upload a picture in my user profile?
Uploading a picture is quite easy. Click on the 'browse' button below the logo in order to search your hard drive for a nice picture. Please note that only jpegs and gifs will be accepted. Open the picture and its local path will appear in the box below. Then click 'place picture' and the picture will be uploaded onto the site. Please give us some time to format your picture. You will be able to see it within 24 hours. Of course, you can replace the picture by another as often as you want.
 
 
How can I start a new topic?
To start a new discussion in the community just click 'create new topic' on any community site. You can specify your article by continent, region or country. Enter the new topic in the 'subject' field and then write your message. Click 'send' to post your new topic in the community. Please make sure that you've filled out all relevant fields and know only registered members can post messages in our community. How do I register to backpackers-lounge.com? You can have backpackers-lounge.com send you an e-mail as soon as somebody responds to your message.
 
 
What happens if I don't choose a specific country?
When posting a message in the community or submitting a travelogue, you have to either choose a specific country your message is about or at least a region or continent. If you choose a region or continent, your message will only be displayed in the region or continent community, so please be as specific as you can.
 
 
How can I respond to an entry?
The buttons below every entry enable you to engage in our community and interact with its authors.
Reply: Write your response to one of the topic's entries. You can have backpackers-lounge.com send you an e-mail if another member replies to your entry or another's within this topic. This will help you keep track of the discussion. Finally, click 'send' to publish your response.
Email: You can send an e-mail to the author. This function is disabled if the author has hidden his e-mail address from others. The message you send will be a personal message to the author and will not appear in the community.
View profile: Do you want to know more about the author? You will find more information in his or her user profile. Click it!
Add to friends: Do you like the entries of a certain contributor? Then add him or her to your friends list by clicking 'add to friends' and we'll let you know every time he or she posts a new message or submits a travelogue. You can always edit your friends list in your user profile. What is the friends list?
Tell a friend: Do you know someone else who would be interested in this information? E-mail this article to your friend, no matter if he or she is a member of backpackers-lounge.com. Click here and share this unique site! Please note that only registered members can get involved in the discussions on backpackers-lounge.com. How do I register to backpackers-lounge.com?
 
 
What is the friends list?
You can add any user to your friends list by clicking 'add to friends'. This means that you will be notified when this user posts a new message in any community or submits a new travelogue. You can also sort the community by your friends list so that all entries of your friends will be displayed. You can always edit your friends list in your user profile.
 
 
How can I add a user to my friends list?
You can add any user to your friends list. This enables you to track every action of this user on backpackers-lounge.com. In order to add a user to your list, simply click 'add to friends' in his user profile or below any of his community entries or travelogues.
 
 
How can I send an e-mail to another user?
You can send an e-mail to an user by clicking 'send e-mail' in his user profile or in one of his community entries or travelogues. The maximum length of such an e-mail is 2.500 characters. Please note that you can only send an e-mail when the user has decided not to hide his e-mail address from others. Likewise, you can only receive e-mails from other users when you do not hide your e-mail address. If you have decided to hide your e-mail when registering, members you sent an e-mail will nevertheless be able to answer you. You can change your ‘hide e-mail’ status in your user profile.
 
 
How can I choose a country community?
There are two ways of entering the community of a certain country. First, you can use the map navigation to reach a country's community via its continent and region. The other, quicker way is using the 'jump to country' pull down menu that you'll find at the bottom of each site. Selecting a country from this menu will take you directly to its topics.
 
 
In what ways can I sort a community?
You can sort the backpackers-lounge.com community in many ways. It will be sorted by continent, region or country following your navigation through the site. Additionally, you can always jump to another community by selecting a country from the 'jump to country' pull down menu. Using the 'sort topics by' pull down menu when entering a certain community, you have several possibilities of sorting the topics. First, you can sort the entries by ranking. This means that the entries of users who have posted many messages appear first in the list, so you can figure out 'experts' for the country you're interested in. Second, you can display the entries in ascending or descending chronological order. Third, you can sort the community by your friends. Select this option and the community will display all entries of your friends in the current community. Please note that you have to be logged on to use this possibility.
 
 
What's the map navigation?
The map navigation helps you explore the world at backpackers-lounge.com. From there you have access to all community entries submitted by the members. You can enter the community of any continent, region or country or even jump into the worldwide community where every entry ever made will be on display. Just click on a continent of the map or use the text links to learn what others think about the most beautiful spots on earth.
 
 
How can I keep track of the site?
Worried about getting lost in another messy website? Never fear: at backpackers-lounge.com a breadcrumb trail will help you keep track of the site. You'll always know where you are and where you have been. To be up to date with the entries of your favourite contributors, add them to your friends list and you will receive an e-mail every time the user posts a new message or submits a travelogue. You will also be kept informed about the latest news if you subscribe to the newsletter of backpackers-lounge.com.
 
 
How can I submit a travelogue?
The backpackers-lounge.com community loves to read the juicy details about your travel experiences. As well as participating in the community you also have the opportunity to submit your own travelogues. Here's how:
1. Click 'submit a travelogue' on any site of the travelogue area. This will take you to the submission form. You'll also be asked to submit a travelogue when you add a country you've visited in your user profile.
2. Please make your travelogue as detailed as possible by selecting a country from the pull down menu. If you would like to contribute your travelogue to a whole region or even a continent, please select the corresponding continent/region from the pull down menu. Both are not possible.
3. You can write your travelogue with a maximum space of 15.000 characters. Click 'next' if you are done, or 'reset' if you want to cancel your action. Please note that you have to be registered to submit travelogues and that it is not possible to upload pre-written documents yet, but you can upload up to three pictures with every one of your travelogues. Here's how.
 
 
Can I upload pictures with my travelogue?
Uploading a picture is quite easy. Click 'browse' to search your hard drive for a nice picture. Please note that only jpegs will be accepted. Open the picture and its local path will appear in the box next to the button. Then click 'place picture' and the picture will be uploaded. To upload another picture just repeat these steps. Your travelogue will immediately be added to our library, you will be able to access your travelogues from your user profile. Please do not upload any offensive or filthy stuff, as it will be deleted.
 
 
How can I write a postcard?
1. Click 'postcards' on the navigation bar.
2. Select a postcard.
3. Fill in the recipient's name and e-mail address in the corresponding fields.
4. Write your message. Your message can have a maximum of 1.000 characters. Click 'send' if you want to send your card instantly, or 'preview' if you want to check the card before sending. By clicking 'preview', the card will appear the way the recipient will see it. If you are ready to send, click 'send'. To make additional changes click 'reset'.
 
 
Can I meet with other members in real-time?
Since there is no chat room yet you will not be able to have a real-time chat with other members of backpackers-lounge.com. However, you can meet with other travelers in the backpackers-lounge.com time (CET) we invented for this purpose. In order to have kind of a real-time discussion on backpackers-lounge.com, you can meet at a certain time in a specific community. In the upper right corner of the site you will always see what time it is on backpackers-lounge.com.
 
 
How can I delete my backpackers-lounge.com account?
If you're tired of backpackers-lounge.com and don't want to be a part of our worldwide traveling community anymore, just send us an e-mail. You'll find a contact address at 'contact' in our main navigation.
 
 
How can I report errors or give feedback and suggestions?
Just click 'contact' in the main navigation. There you will find the necessary information about the team of backpackers-lounge.com. You can direct your feedback and suggestions or report errors to one of the given addresses.
 
 
Why can't I post messages or submit a travelogue?
backpackers-lounge.com is totally free for everyone. All contents can be viewed and read at any time. In order to engage in the discussion or submit a travelogue, it is necessary to become a member of backpackers-lounge.com. If you have problems with writing a message or submitting a travelogue, please register to the site or, in case you are already a member of backpackers-lounge.com, make sure that you are logged in. If you are a logged-in member and are still not able to post messages, please make sure that you have made all the necessary specifications to create a new topic, reply to a message or submit a travelogue. Being a member of backpackers-lounge.com is a crucial condition for any contribution to the site. How do I register to backpackers-lounge.com?
 
 
Where can I find help?
Do you have questions or need help? Just click the '?' in the upper right corner of the site. It will lead you to these FAQs. On some pages you will find an additional 'help' link that takes you directly to the related FAQ.
 
 
What is Treasure Island?
Treasure Island is the top-secret area on backpackers-lounge.com. There we'll there provide very important traveling information, dedicated only to the extraordinary members of backpackers-lounge.com. The tips and tricks of Treasure Island are simply a must!
 
 
How can I get access to Treasure Island?
To enter Treasure Island, you need to have at least four stars respectively 80 points. How can I collect points?
 
 
What can I do at the market-place?
Looking for an affordable rucksack? Can not take back home the car you bought for cruising through the U.S.? Here you can sell personal things to other travelers or buy things from community members. Please note, that backpackers-lounge.com is not liable for any sales contracts between community members. Get more information about backpackers-lounge.comīs liability conditions in our terms & conditions.
 
 
What do I do if I have problems with my password?
Please note, that your password must have at least 5 digits. Umlauts or special characters do not work either.
 
 
What do I do, when worse comes to worse?
You did not find the right answer to your question in our FAQs? If worse comes to worse, please feel free to contact our support e-mail service. Send you questions to support@backpackers-lounge.com
 
 
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